Electronic Visit Verification (EVV) is a telephone and computer-based system that replaces paper time sheets, electronically verifies that service visits occur, and documents the precise time service provision begins and ends.
Guidance about using an EVV system for all Relevant Providers is available here.
EVV Updates
- CDS Employer EVV Usage Compliance Review Grace Period Extended
- Misuse of EVV Reason Codes Requirements Removed
- 90-Day Notice of EVV Compliance for Cures Act Personal Care Services Providers
- 90-Day Notice of EVV Compliance for State-Required Personal Care Services Providers
- Home Health Care Services Required to Use EVV by Jan. 1, 2023
- Updates to HHSC EVV Mailboxes and Website
- EVV Portal and Training Updates for February 2021
- EVV Compliance Oversight Reviews Delayed for EVV Usage and Misuse of EVV Reason Codes
- New EVV TAC Rules
- Guidance Related to DataLogic/Vesta EVV System Outage in December 2020
- EVV Portal Improvements and Training Updates
- Cures Act EVV: Guidance to Ensure On-Time Payment to CDS Employees for Services Done on and After Jan. 1
- EVV Policy Training for CDS Employers on Dec. 11
- Cures Act EVV Practice Period Extended Through Dec. 31
- Updated EVV Service Bill Codes Table Effective October 1, 2020
- EVV Visit Transaction Rejection Errors Guide Now Available
- Cures Act EVV: Practice Period Update and Important Dates
- EVV Portal and TexMedConnect Improvements and Training Updates Available
- EVV Compliance Oversight Review
- Cures Act EVV: Prepare to Submit CDS and SRO Managed Care EVV Claims to TMHP
- EVV Portal Improvements and Training Updates Available
- Updated EVV Service Bill Codes Table and Cures Act EVV Practice Period
- Cures Act EVV: Updated Timeline for Cures Act EVV Expansion
- EVV Compliance Oversight Review Q1 and Q2
- Cures Act EVV: The EVV Practice Period Begins July 1
- Existing EVV Users: Live EVV Training Webinars in June
- Cures Act EVV: Live EVV Training Webinars in May and June
- April 24 EVV Portal Updates
- Cures Act Vendor Selection Extension
- Cures Act EVV Training Sessions March 23-26 in Austin
- New EVV Proprietary System Onboarding Documents Now Available
- EVV Portal Updates to Standard Reports and TexMedConnect
- Cures Act EVV Expansion
- Announcement of EVV Vendors
EVV Policies
- EVV Policy Training for CDS Employers Now Available in Spanish
- Temporary EVV Policies for Severe Winter Weather
- Temporary EVV Policies for the February 2021 Severe Winter Weather
- Electronic Visit Verification 180 Day & 90 Day Visit Maintenance Temporary Policy (New)
- EVV Policy Update: 180 Day & 90 Day Visit Maintenance Temporary Policy
- Electronic Visit Verification 90 Day Visit Maintenance Temporary Policy
- EVV Policy Update: 90 Day Visit Maintenance Temporary Policy
- EVV Reports Policy
- EVV Reason Codes Policy (Revised)
- EVV Policy Updates Effective Dec. 1
- Best Practices for Temporary EVV Policies for COVID-19
- EVV Claims Matching Policy
- EVV Claims Submission Policy
- Revised EVV Policies Effective October 1, 2020
- EVV Data Collection Policy
- EVV Service Authorization Policy
- EVV Systems Selection Policy
- EVV Systems Transfer Policy
- EVV Training Policy
- New and Revised EVV Policies Effective Aug. 1
- Existing EVV Users: Temporary Policies for COVID-19 Extended to Oct. 23, 2020
- COVID-19 Temporary EVV Policies
- EVV Last Visit Maintenance Date Policy
- EVV Proprietary Systems Policy
- EVV Vendor Selection for Cures Act EVV Expansion Temporary Policy
- EVV Claims Submission Requirements
- EVV Visit Maintenance Unlock Request Policy
- EVV Allowable Phone Identification Policy
- EVV Billing Policy
- EVV Claims Matching Policy
- EVV Claims Submission Policy
- EVV Training Policy
- EVV Vendor Selection Policy - rev. 1/1/2020
- EVV Vendor Transfer Policy - rev. 1/1/2020
- EVV Compliance Oversight Reviews Policy
- EVV Reason Code and Required Free Text Policy
- EVV Usage Policy
- EVV Data Elements Policy
- EVV Standard Reports Policy
EVV Tool Kit
- EVV Tool Kit — Module 15 Best Practices to Avoid EVV Claim Mismatches
- EVV Tool Kit — Module 14 EVV Compliance Oversight Policies
- EVV Tool Kit — Module 13 EVV Training Requirements
- EVV Tool Kit — Module 12 Getting Started - Next Steps
- EVV Tool Kit — Module 11 Summary of EVV Changes - Part 1
- EVV Tool Kit — Module 10 EVV Visit Transaction Validation Enhancements
- EVV Tool Kit — Module 9 EVV Portal Standard Reports and Search Tools
- EVV Tool Kit — Module 8: Submitting an EVV Claim
- EVV Tool Kit — Module 7: Aggregator and EVV Portal
- EVV Tool Kit — Module 6: EVV Process Flow: Beginning to End
- EVV Tool Kit – Module 5: EVV Visit Maintenance
- EVV Tool Kit – Module 4: EVV Visit Transactions
- EVV Tool Kit — Module 3: EVV Roles and Responsibilities
- EVV Tool Kit – Module 2: EVV Roles and Responsibilities
- EVV Tool Kit – Module 1: An Introduction to EVV
EVV Contact Info
EVV questions and concerns please contact provider relations:
- Phone: 832-828-1008
- Toll-Free: 1-800-731-8527
- Fax: 832-825-8750
- Website: www.TexasChildrensHealthPlan.org/For-Providers
- Email: EVVGroup@texaschildrens.org
- HHSC DADS EVV Website: https://www.dads.state.tx.us/evv
- EVV Contact Information Matrix